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MKV file not playing on Windows 10? Try these solutions

MKV files are the most common video file format in use today. But despite its widespread popularity, there are a few issues with MKV playback on Windows 10 that cause confusion among users. These problems can be resolved by following these steps to fix your problem:
1) Right-click the mouse and click Open Command Prompt Here 2) Type or copy-paste this command into the window 3) Press Enter 4) You should see open CMD prompt after running it 5). In CMD type mkvmerge -o outputfile x y filename_of_MKV 6). It will ask you if you want to replace existing contents of directory 7). If so, then enter Yes 8). Next, type (or paste): del /q

The “mkv file not playing in windows media player” is a problem that some users may encounter. Here are the solutions to fix it.

MKV file not playing on Windows 10? Try these solutions


Ivan Jenic’s contribution

Expert in Troubleshooting

Ivan has dived deep into knowing this operating system, with a specialize in drivers and driver problems, thanks to his passion for all things Windows and his natural curiosity. When he isn’t tackling, he is… Continue reading

9th of December, 2021

Publish date: September 2020

  • The MKV format is supported by the most recent version of Windows Media Player.
  • However, problems with MKV files continue to arise, therefore we’ve compiled a list of probable solutions.
  • When you use our professional guidance on the Troubleshooting page, software failures become less awful.
  • Keep up to date on everything you need in your digital life by bookmarking our Software Hub.



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When it comes to multimedia, Windows 10 has a number of enhancements, including native support for the MKV file format.

As a consequence, you should be able to play MKV files without having to install any third-party codecs like Haali Media Splitter, CCCP (Combined Community Codec Pack), or Matroska Splitter as you used to.

This is fantastic news for anybody who appreciates high-definition video, however it seems that some Windows 10 users are unable to view MKV files.

More specifically, reports state that while loading MKV videos, one can’t hear or see anything, or that just a black screen appears. The media wouldn’t play for some people, even in VLC.

It seems that deleting the third-party MKV codec on Windows 10 causes playing difficulties.

There are two frequent blunders to avoid. The first is:

I’m unable to play. The item’s file format isn’t supported, thus it can’t be played. Check to check whether this item is available in the shop. 0xc1010090 0xc1010090 0xc1010090 (0xc00d3e8c)

The second one reads:

I’m unable to play. This item is in an unsupported format. Please choose another option. 0xc00d36b4 is a hexadecimal representation of the number 0x (0xc00d36b4)

We’ll attempt to throw some light on this topic in this post so you can enjoy listening to or viewing your MKV movies.

How can I get MKV videos to play on Windows 10?

1. Make use of a different media player.

MKV files could not be played by older versions of Windows Media Player. Even if your version of Media Player is more current, there’s still a possibility you’ll have issues with the new integration.

Many video players enable users to play MKV files and watch high-quality films or movies at home. Even with these high-quality files, you may encounter problems.

Because these file types are often huge and include various video formats, playback issues in Windows Media Player might occur.

As a result, you should think about using alternative effective MKV players to convert your files and play crystal clear movies right away.

2. Open the MKV file in your browser and play it.

You may be able to play MKV movies on your browser if you can’t play them in Windows 10.

Some browsers seem to have all of the essential codecs installed, allowing them to play any video without difficulty.

However, there are certain limits to watching videos in your browser. You won’t be able to modify the image or add video or audio effects, for example.

Furthermore, you will be unable to add external subtitles to your movies.

For example, Media Player is a plugin that uses HTML5 technology to enable users to play certain media files in the browser.

As you can see, compared to a full-featured media player, there are certain limits. However, if you only want to play an MKV file without any extra features, this solution could be worth a go.

Furthermore, you should use a browser that can play such files, and you may choose from among the top browsers for Windows 10.

3. MKV files should be converted to a new format.

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If MKV movies won’t play on your Windows 10 computer, try converting them to a new format.

You’ll need a third-party tool for this, and one of our past posts evaluated some of the finest MKV converter applications.

These programs are easy to use and might come in handy if you need to convert a few MKV files.

The format conversion software’s primary duty is to use predetermined profiles to prepare files for devices like smartphones and tablets. This assures that your end devices or PC media players are compatible.

4. Make changes to your register


When you uninstall the MKV codec, registry entries are also uninstalled, and Windows 10 is left unsure of which codec to use when decoding MKV files.

Fortunately, this may be resolved by downloading the file recommended by the Tech Journey team. After you’ve downloaded, just unzip it and execute the Win10-MKV.reg file to make the necessary modifications to your registry.

You should be able to play MKV files using the Movies & TV, Xbox Videos app after adding this entry to your registry.

You can’t go into the Registry Editor? Check out this approach to rapidly resolve the problem.

5. Download and install any missing codecs.


MKV is a container format for combining many file types into a single file.

The MKV file may hold a variety of video types thanks to this functionality. This might cause issues, particularly if you don’t have the essential codecs installed on your computer.

Different codecs are required for different sorts of video files, and if you don’t have one, you won’t be able to play that MKV file.

This may seem to be a difficult task, but you may quickly resolve the issue by installing the required codecs on your computer.

There are other codec packs to choose from, but the finest are K-Lite and CCCP, so download and install one of them.

Following that, you should be able to play any video file, including MKV, without difficulty.

Furthermore, if you’re seeking for the best codec packs for Windows 10, check out this post for our top recommendations.

6. Install any updates that are lacking.

  1. To access the Settings app, press Windows Key + I.
  2. Go to the section Update & Security. MKV-file-not-playing-on-Windows-10-Try-these-solutions
  3. Now, go ahead and click the Check for Updates option. 1639066190_940_MKV-file-not-playing-on-Windows-10-Try-these-solutions

Windows will now look for updates that are available. If any updates are available, they will be downloaded in the background automatically. You’ll be prompted to restart your computer once the updates have been downloaded.

Installing the newest updates, according to some users, addressed the issue with MKV movies, so give it a go. This isn’t a surefire method, so even if your PC is up to date, you could still have problems.

If you’re having trouble opening the Settings app, check out this article for help.

Similarly, if you’re experiencing problems upgrading your Windows PC, this tutorial will walk you through the procedure step-by-step.

So those are our recommendations for playing MKV files on Windows 10. If you have any other suggestions or questions, please post them in the comments area below.

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The “mkv file player” is a solution to try if you are having problems playing MKV files on Windows 10. The article will also include the fixes that have been tried and tested by users.

Frequently Asked Questions

How do I play MKV files on Windows 10?

A: There are different ways to play MKV files on Windows 10. The easiest option is to use the Media Player Classic Home Cinema, which can be downloaded here

Why I cant play MKV file on my PC?

A: MKV files typically require an additional codec in order to play. Any video with 3D can be played on the PSVR, but youre going to need a different file type

How do I play MKV files on Windows?

A: MKV files can be played on Windows by using VLC Media Player.

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