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How to fix Surface Pro 4 Black Screen of Death errors

The Surface Pro 4 has been in production since 2015, but its successor is coming soon. Rumors suggest that Microsoft will release the fifth-generation surface pro device in 2018 with a new technological breakthrough to fix screen flickering issues and other common problems.

The “surface pro 4 won t turn on black screen” is a problem that has been present for a while. Microsoft released a fix to fix the issue.

How to fix Surface Pro 4 Black Screen of Death errors


Aleksandar Ognjanovic is a writer who lives in Serbia.

Expert in Troubleshooting

Technology is Aleksandar’s major interest. With a strong literary background, he is motivated to bring cutting-edge technology to the masses. He constantly sees the next great thing around him with his acute eye… Continue reading

14th of December, 2021

Originally published in March of 2021.

  • When you put your Surface Pro 4 in Sleep or Hibernation mode, you’ll get the Black Screen of Death.
  • Although there isn’t a permanent solution for the Surface Pro 4 Black Screen of Death, we do offer two excellent workarounds.
  • A reset process with the AC adapter unplugged is an excellent option.
  • You may also utilize a third-party software solution to resolve this issue.





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Microsoft’s hardware has experienced a number of troubles in recent years. The Surface Pro series was marketed as a direct competition to MacBooks and Chromebooks, however they fell short in the hardware category.

After consumers put the Surface Pro 4 in Sleep or Hibernation mode, one of the most prevalent disabling faults is the Black Screen of Death.

Despite the fact that several tech-savvy individuals identified a software issue, we were unable to find a software-related remedy to this undesirable event.

At the very least, if you wish to maintain Sleep mode as a choice. You may always go to Power Options and activate Hibernation under the Advanced menu and stay with it.

Hardware workarounds are addressed in two options (which work for the vast majority of users).

The bad news is that, apart from the apparent additional work required of a premium device owner to resolve this, it won’t be permanent. It’s possible that it won’t fix the problem at all, and warranty service will be required.

How can I repair the Black Screen of Death problems on my Surface Pro 4?

1. Restart the computer.


  1. Removing the AC adaptor will fully drain the battery.
  2. Then press and hold the Power button for about a minute.
  3. After that, connect the adapter and attempt to put your Surface Pro 4 into Sleep mode.

After that, your smartphone should be ready to use again. Even though it’s an uncommon approach, it’s shown to work for many people, so give it a go.

2. Make use of special software

This Black Screen of Death mistake is not as widespread as the notorious Blue Screen of Death error, and these sorts of faults are less concerning.

They are, however, upsetting since you are unable to use your gadget correctly. Aside from modifying your hardware, another option is to employ a specialised solution that specializes in correcting all types of Windows issues.

The program indicated below will most likely resolve this issue, and although it pertains to BSoD issues, it also works for Black Screen Errors with equal effectiveness.

You can repair damaged files and replace them with functioning ones to access your device’s functions thanks to its extensive database.

As a result, it can assist you with Windows problems, BSoD troubles, and other virus-related issues that may destroy your computer.

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Another method that has been seen online includes heating the Surface Pro 4, however we don’t advocate it since it might cause major problems and void your warranty.

With the exception of those two, we were unable to identify a solution or even a workaround that would permanently resolve the problem.

If you know of another approach that might work in this situation, please let us know in the comments area below.

1635156952_270_How-to-stop-Amazon-Assistant-from-popping-up-Fixed Are you still having problems? Use this tool to fix them:

  1. Download this PC Repair Tool (download starts on this page).
  2. To detect Windows faults that may be causing PC difficulties, click Start Scan.
  3. To repair faults with Patented Technologies, click Repair All (Exclusive Discount for our readers).

This month, 0 readers have downloaded Restoro.

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The “microsoft surface pro 4 troubleshooting” is a problem that has been present for a while. Microsoft has released a fix to fix the issue.

Frequently Asked Questions

How do you fix a black screen on a Surface Pro?

A: The only solution I can think of is a complete reinstall, which may cause you to lose your data. If the Surface Pro has warranty on it, contact Microsoft support for assistance.

How do I troubleshoot the black screen of death?

A: First of all, make sure you are using a PSVR headset and not just the VR viewer. If not, then please contact Sony for support with your hardware as they might be able to assist in troubleshooting this issue.

How do you fix a dead Surface Pro?

A: There are a few things you can try. If the Surface Pro is still working, then its likely the battery has died and needs to be replaced. The best option for this would be to turn on safe mode so that Windows doesnt start up with any programs running in order work more efficiently at fixing your computer or find an app like System Restore which will allow you to reset all of your settings back to factory defaults so that none of your personal files have anything left over from before you started having issues and setting them back up again may help some minor problems disappear such as software bugs or installation errors.,

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