Please read this agreement carefully before purchasing CloudySocial services. By purchasing CloudySocial’s service, you indicate your acceptance of this agreement and its terms and conditions.
CloudySocial possesses full intellectual property rights to all content, images and visual elements on the website. This information may not be used, copied, distributed, transmitted, or altered unless expressly authorized by CloudySocial.
The content and website are protected by U.S. and foreign copyright laws. These belong expressly to CloudySocial or other copyright owners who have given express authorization to use their information on the CloudySocial website.
LIMITATION OF LIABILITY
As you are bound by the Terms of Agreement, you must indemnify, defend and hold CloudySocial free from any claim arising out of, relating to, or connected with your alleged breach of the Terms of Service in using CloudySocial’s services. You must also indemnify, defend, and hold CloudySocial harmless based on any claim alleging facts that, if true, would constitute a breach of this Agreement.
Any potential customer agrees to solely use the website for lawful purposes, and not to compromise the security of the website, render it inaccessible to others or cause damage to the content, service or website. As a user you agree to refrain from any action that may add, subtract or modify the content of the site. You agree to refrain from accessing content without permission and will not use the website in any way other than the way it is intended.
CloudySocial only requires confidential information that enables to pursue the service. Any other material or information sent to the website will be considered non-confidential. You authorize CloudySocial the royalty free irrevocable permission to use, display and distribute in whole or in part, the submission in any manner it sees fit.
CORRECTION OF INACCURACIES
CloudySocial reserves the right to correct any errors or inaccuracies in the content on the website, or to change and update the content at any time without giving prior notice. However, CloudySocial does not guarantee that errors, inaccuracies or omissions will be corrected immediately.
TERMINATION OF SERVICE
The term of this Agreement will begin upon CloudySocial’s acceptance of your job order and will end when terminated by either party. If CloudySocial determines, in its sole discretion, that you are abusing the system, the company (without limiting any other rights or remedies available to it) withdraw your participation and withhold any amount to you.
SOCIAL MEDIA ACCOUNTS
CloudySocial is not liable for any accounts, photos, videos, and/or tracks and that are removed due to our services being implemented. Purchase of our services is at your own risk and it is nearly impossible to determine why social media account providers suspend or delete accounts or content. Due to this we cannot refund after services have been completed if this has occurred to an account/content.
MONEY BACK GUARANTEE
CloudySocial offers its customers the option to refund their money if a customer’s needs are not met, within 30-days of purchase. CloudySocial may provide pro-rated refunds for partially completed services, at its sole discretion. These must be processed in due diligence and due process.
OVER-DELIVERY OF SERVICE
CloudySocial may over-deliver the services it guarantees, including but not limited to delivering extra followers or subscribers then ordered. This over-delivery amount (extras) should be considered a buffer, in the event of a small loss of followers or subscribers. Extras are not covered by CloudySocial’s Retention Guarantee and is not eligible for replacement in the case of a loss that is equal to or less than the over-delivery amount.
CloudySocial offers a Limited Retention Guarantee / Retention Warranty with some of their services. If a customer uses one of CloudySocial’s services and then loses followers, likes, views and/or plays acquired by CloudySocial beyond the amount that was over-delivered, CloudySocial may be able to re-deliver complementary followers, likes, views and/or plays at its discretion.
CloudySocial’s Retention Guarantee is VOID if:
(1) The customer ordered from a different company at any time.
(2) The customer was losing Followers/Likes/Views/Plays before ordering from CloudySocial or those acquired via different means.
(3) The customer makes their Account/Page/Video/Photo/Track private, restricted or otherwise inaccessible (eg. changing your username) during and/or after a campaign.
(4) If a customer blocks/deletes/bans the followers/likes/plays/views that they received from CloudySocial.
These must be processed in due diligence and due process.